We want you to be satisfied with your purchase from dkaromachemicals.com. If you are not entirely happy with your order, we offer a straightforward refund policy:

– Eligibility: To be eligible for a refund, you must request it within 02 days of receiving your order.

– Refund Process: To initiate a refund, please contact our customer service team at Phone:  +91 8452886609 / info@dkaromachemicals.com. Provide your order details and reason for the refund request. We will review your request and notify you of the approval or rejection of your refund.

– Refund Method: If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 14 days.

– Non-refundable Items: Some items are non-refundable, including downloadable products or products that have been used or damaged by the customer.

– Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

– Exchanges: We do not offer exchanges. If you need a different item, please request a refund for the original item and place a new order for the desired item.

– Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund, depending on the situation.

– Contact Us: If you have any questions about our refund policy, please contact us at Phone: +91 8452886609 / info@dkaromachemicals.com.

We reserve the right to update or modify this refund policy at any time without prior notice.